Gain Access to Cigna Patients
Dental Health Alliance®, L.L.C. (DHA®) is excited to share that we have entered into an arrangement with Cigna to access the DHA network which may increase your patient base. Effective March 1, 2025, members whose PPO dental coverage is insured or administered by Cigna will have in-network access to the DHA network in all states as provided in your agreement with DHA1.
How to participate
- No action is needed to participate, and you may opt out of this arrangement at any time.
- If you do not wish to participate, please visit https://www.surveymonkey.com/r/CignaElections by 01/21/2025.
Details about this new arrangement:
Which Cigna companies are participating with this arrangement?
Cigna Health and Life Insurance Company
Connecticut General Life Insurance Company
Which products does this apply to?PPO dental coverage in all states
Includes health insurance exchange plans in:
- AZ
- CO
- FL
- TN
Which network fees will apply?
Your DHA fee schedule will apply when you provide covered services to Cigna PPO members; however, if you are also an in-network provider for another network accessed by Cigna, a different fee schedule may apply. If you have questions regarding your participation status or reimbursement rates, please contact Cigna at 800-244-6224 on or after March 1, 2025.
Important Information About Orthodontic Claim Payments:To determine how Cigna calculates comprehensive orthodontic claim payments, we recommend
submitting a predetermination prior to beginning the treatment to confirm your expected payments.
Note: Cigna's claim payment calculation is based on treatment duration and may impact your
compensation for comprehensive orthodontic service.
For more information about how Cigna pays orthodontic claims, please reference the following link: https://dentalprovidernewsroom.com/dppo/tips-for-getting-paid-correctly-on-orthodontia-claims/?brand=.If you have any question or would like additional details, please call Cigna at 800-244-6224
If you do not wish to participate with Cigna for orthodontic services, you may opt out of this arrangement using the information above. If you choose to participate in this arrangement, you agree that your payment for orthodontic treatment will be calculated in accordance with Cigna's payment policies when treating Cigna members.
When a member comes to your office for care:Check patient eligibility/benefits and verify that the patient's plan utilizes one of the following networks:
- Cigna Total.
- Cigna Total Plus.
- Cigna Advantage.
- A Cigna client specific network (see the list at the bottom of this page).
Sign up for the Provider Web Portal for real-time status updates!
Visit https://cignaforhcp.cigna.com/ to learn how to register online, for access to check patient eligibility and benefits, view claim status and remittance documents, sign up for electronic payments, submit claims and more.
Submit Claims Using the Following Tools:
Submit your usual charges when billing services for these members; the appropriate reimbursement schedule will be applied at the time of payment. If you have any questions regarding claims or payment, please refer to the patient ID card or contact Cigna at:
We hope you are excited to participate in this opportunity. If you have any questions, please contact DHA at 800- 434-2638
Cigna Network Names
|
CIGNA TOTAL |
SMARTHEALTH NETWORK |
|
CIGNA TOTAL PLUS |
ORLANDO HEALTH |
|
CIGNA ADVANTAGE |
STATE OF CT |
|
UN ADVANTAGE NETWORK |
THE METROHEALTH DPPO |
|
BAYCARE DENTAL PLAN |
CORE NETWORK |
|
METROHEALTH NETWORK |
MOUNT SINAI NETWORK |
|
MONTEFIORE DPPO |
TOTAL DPPO PBA NYC |
|
ULTRADENT NETWORK |
TOTAL DPPO SUFFOLK |
|
DELAWARE TOTAL DPPO |
TOTAL DEA RETIREE |
|
JORDAN VALLEY DPPO |
ONE GAS TOTAL DPPO |
|
WEGMANS TOTAL DPPO |
HYDRO-GEAR TOTAL |
|
TOTAL DEA ACTIVE |
ST OF GA NETWORK |
- Please check back regularly as additional network names may be added.